Our Tech Support
Tech Work:
Our technicians are available to perform any maintenance checks on your PC or Laptop. Such tasks may include checking that your security & all your software is up to date, that system is correctly functioning. Ensuring that security patches and operating system upgrades are completed routinely. Most importantly, if something does go wrong, our technicians will be able to recover your data from a PC melt-down.
Our team are experts in their field, with years of experience working with a wide range of computer brands. This means you can trust us to provide a stand-out service for an affordable price.
Diagnostic:
The reason that diagnosing computer problems can be so hard is that there are many systems within a computer that can be malfunctioning. A component could have overheated and need to be replaced or repaired. Your hard drive could be low on space, causing slowdowns and crashes. You could have a piece of malicious software causing havoc within your system. Trying to diagnose it on your own can be expensive in both time and money as you try various solutions to fix the problem without knowing exactly what is going on. Unfortunately, the Internet is filled with disreputable “diagnostic” software that are really malware.
Vuris Removal & Tune Up:
Viruses and spyware can cause all kinds of performance problems for computers. Is your desktop/laptop running slow? Constantly getting plagued by error messages?
These are all symptoms of viruses and spyware and could indicate your computer has “infected.” Early detection and removal of malicious software is critical.
The sooner they’re removed, the greater the likelihood you’ll avoid permanent damage to your files or even data loss (including personal information). It’s a tricky process but fortunately,
We’ll run a virus scan and all malicious viruses, spyware and rootkits on your computer will be completely removed using specialist removal tools and software. Hackers are getting smarter and smarter by the day, and sometimes your over-the-counter software won’t catch it.
Fresh Reinstall:
If your computer has started to slow down or windows keeps bring up error messages, but everything is up to date and all your malware scans are coming back clean, the next step is often to back up your data, wipe your hard drive, and then reinstall your operating systems, drivers, and data. we recommend reinstalling Windows every year or two to keep your computer running fast and fresh. We also recommend this if you’re selling or buying second-hand pc/laptop
Email Setup:
It’s hard to get by in this day and age without having to receive and send emails. Have us out to set up an account for you, with either a new or existing email address.
A new or existing email account will be setup for you using your choice of program. The pros and cons of different email clients can be discussed in depth onsite.
Data Transfer Or Backup:
With so much of our lives now stored on hard drives and so much of what we do are on device, changing your device isn’t as straightforward as it was. Even if you plan to start afresh with a new device, chances are there is still data you will need transferred over. However, before you can do that you will need to back up your existing computer or device and make sure the data is ready to transfer to the new one.
Setup Of Your Internet:
Getting connected to the Internet can be such an exciting time but to set it up can be just quite confusing! Unfortunately for most Australians, the process of setting up an internet connection with NBN is often far from thrilling and can generally result in more issues than what it originally was set up to be.
In other cases, you may have an NBN internet connection already, but it may not run at the ideal speed you want. Or perhaps you are looking to upgrade to a smarter more efficient service for your needs. Regardless whether working with old or new computers or equipment, our technicians are more than happy to fix or assist. So instead of trying to wait hours on a phone with your NBN provider and getting nowhere with your setup just give us a call and we will have a technician out that day to set it up right in front of your eyes.
